Afishionado

Welcome Back

Lost your password?

Don’t have an account? .

FAQ

Common Questions

Delivery

If I live outside HRM, can I still order?

Yes, you are able to place an order for pickup at one of our 5 locations outside of HRM. We deliver to these locations every four weeks on a Thursday.

Wolfville – Stirling Farm Market
10328 Evangeline Trail, Wolfville, NS B4P 2R2

Truro – Stirling Farm Market
325 Main St, Bible Hill, NS B6L 5G9

Sackville – Bagtown Brewing
45B Main St, Sackville, NB E4L 4A8

Moncton – Really Local Harvest (at the Dieppe Farmer's Market)
232 Gauvin Rd, Dieppe, NB E1A 1M1

Fredericton – Aura Whole Food
199 Westmorland St, Fredericton, NB E3B 3L6

What days do you deliver? Is there a cut-off time?

All deliveries occur on Thursdays. For same week delivery please order Tuesday before midnight. Orders placed after the cut-off time on Tuesday will be fulfilled on the following Thursday.

How much does delivery cost?

We offer free delivery with a minimum order of $60. For smaller purchases, delivery is a $7 flat rate per order. Delivery to our pickup locations outside of the HRM follows the same pricing model.

Do I need to be home for a delivery?

Due to the perishable nature of our products, we ask that you be on site to receive your order or specify a safe place or person to leave your order within the delivery notes. We are not responsible for parcels that cannot be delivered by hand. If it is not possible to deliver your parcel to you, or if we are not able to reach you by phone, your order will be taken back to our Bedford location for pickup, without refunding any delivery costs. If you have indicated a place for us to leave your delivery, you assume responsibility for any damaged or stolen parcels.

Can I pick-up my order instead?

Orders placed online within the delivery area will be fulfilled through our home delivery service. If you’d like to shop in person, you can find our products at one of our local retail locations.

Please contact us directly by phone or email at (902) 403-1178 or hello@afishionado.ca if you are within HRM and want to arrange local pickup.

What happens if I miss my delivery?

If it is not possible to deliver your parcel to you, or if we are not able to reach you by phone, your order will be taken back to our Bedford location for pickup, without refunding any delivery costs. If you have indicated a place for us to leave your delivery, you assume responsibility for any damaged or stolen parcels.

Pickup

What dates are available for pickup?

  • December 2, 2021
  • December 30, 2021
  • January 27, 2022
  • February 24, 2022
  • March 24, 2022
  • April 21, 2022
  • May 19, 2022
  • June 16, 2022
  • July 14, 2022
  • August 11, 2022
  • September 8, 2022
  • October 6, 2022
  • November 3, 2022

Subscriptions

How do your subscriptions work?

It’s simple! Choose one of our curated boxes, or build your own value box and fill it with your favourite seafood.

Within HRM:
Your subscription will be delivered on Thursday between 11am and 6pm once every four weeks based on your first delivery date.

Outside of HRM:
You can pick up your order every four weeks on a Thursday from one of our five pickup locations in Nova Scotia and New Brunswick.

Wolfville – Stirling Farm Market
10328 Evangeline Trail, Wolfville, NS B4P 2R2

Truro – Stirling Farm Market
325 Main St, Bible Hill, NS B6L 5G9

Sackville – Bagtown Brewing
45B Main St, Sackville, NB E4L 4A8

Moncton – Really Local Harvest (at the Dieppe Farmer's Market)
232 Gauvin Rd, Dieppe, NB E1A 1M1

Fredericton – Aura Whole Food
199 Westmorland St, Fredericton, NB E3B 3L6

All of our information regarding our custom and curated subscription boxes can be found on our subscriptions page. Or contact us directly with specific questions!

Can I modify my subscription?

You are able to change the content of your subscription within your account settings. You can add many of our seafood items to an existing subscription – look for the “add to existing subscription” box on each product page.

If you have questions you can contact us directly to make adjustments to your subscriptions.

Can I pause my subscription?

You can suspend your subscription by going to the My Subscriptions page under your Account. Select the suspend button to put your subscription on hold, and choose reactivate when you are ready!

Note: The subscription will starting on the next closest delivery date. Reactivations occurring on Wednesdays/Thursdays will be pushed to the following Thursday delivery.

How do I cancel my subscription?

We’ll be sad to see you go! You can cancel your subscription by going to the My Subscriptions page under your Account. Select the cancel button.

If there is something you are unsatisfied with, please don’t hesitate to contact us directly by phone or email at (902) 403-1178 or hello@afishionado.ca.

How do I change my address and credit card information?

You can adjust your account information under your My Account page. Use the tabs for Address, Payment Methods, and Account Details to modify any personal information.

Do I need an account to have a subscription?

Long story short, yes! Due to the nature of a reoccurring subscription box, we try to make things as ‘efishient’ as possible. By keeping your delivery address, delivery notes, and payment information on file we can prioritize your order and ensure a smooth process behind the scenes.

Sustainability and Traceability

What does sustainable fish and seafood actually mean?

We define sustainable seafood as: seafood fished or farmed in a manner that can maintain or increase production in the long term, without jeopardizing the health or function of the web of life in our oceans. According to David Suzuki, “Choosing sustainable seafood is an easy and effective act of consumer power that helps protect our oceans, and sends a strong signal to government and industry leaders that they should do the same. When you do consume seafood, make the most of it by eating sustainably.” We couldn’t have said it better than Dr. Suzuki!

Our commitment is to provide you with traceable seafood from sources we know and trust and to work with responsible local fisheries to ensure we’re minimizing human impact on the oceans. We have taken an extra step to help you identify the sustainable sources in which your fish is coming from directly on our product labels. Find out more about how we source our fish here.

Why do you sell products from outside Nova Scotia?

Fish are migratory species. They need to be managed globally. While we have great stories to celebrate from right here in the Maritimes, we also can celebrate and support good management practices around the world. That’s while you’ll see things like BC sockeye salmon, albacore tuna and some species from Maine on our product list.

How do I know which products are local?

We take pride in our Maritime fisherfolk and want to showcase their amazing products. Our local suppliers are highlighted on each product page throughout our online store as well as on our labels in-store!

General Questions

Covid-19 Safety Measures

We appreciate your patience and vigilance while we ensure a safe shopping experience for all. We wish to stress that the health of our employees and customers remains our priority. As a result, we have updated our policies in line with the recommendations of public health authorities.

Measures in place include:

- Wearing a non-medical mask is mandatory for everyone inside the establishment.
- Limiting the number of customers in store.
- Review of our food preparation hygiene and safety practices with all team members.
- Increased disinfection frequency of all surfaces (door handles, crate surface, sinks, scales, etc.).
- Respecting social distancing and maintaining a 2 meter distance between customers or employees.
- Installing protective barriers at the checkout.
- Installing of antibacterial gel dispensers.
- Prohibition of returning to work for employees who are ill or have become a close contact of an infected individual.

Can I shop in person?

We offer in person shopping at our two retail locations within HRM.

Are there health benefits of eating fish once a week?

Fish is rich in protein and heart-healthy omega-3 fatty acids. Studies show two servings of fish per week provides the recommended serving of omega-3 for brain function, visual health, and overall general health. Fish that you can feel good about and makes you feel good – what’s not to love?

We offer custom subscription box services to our Nova Scotia and New Brunswick customers so you won’t miss out!

Does using frozen fish change the nutritional value?

The freezing process itself does not reduce the nutritional content of the fish. However, you can lose some of the water content during the thawing process, which can contain some of the water-soluble vitamins and minerals (vitamin A and vitamin D). If you were to use all the water lost from the fish for cooking, you would retain those lost vitamins and minerals.

Should I be concerned about mercury levels in fish?

Generally, fish that are higher in mercury are older, large fish that have been in the ocean for long periods of time – fish like fresh tuna, shark, swordfish, marlin, orange roughy, and escolar. Fish like salmon, char, trout, shellfish, crab, shrimp, trout, herring, haddock, Atlantic mackerel, sole, and lobster are not high in mercury and are not typically a concern.
    Your Cart
    Your cart is emptyReturn to Shop